Vellum has a super smooth, almost plastic-like finish. Shown here, it’s not crystal clear, but certainly see-through. Vellum is created by beating and processing cellulose fibers until there is no air present, resulting in dense, moisture-rich sheets you can see though. When air is not present in the fibers, paper is translucent (vellum). When air is trapped between the fibers, paper is opaque. Though animal-based vellum is still manufactured today, it is a very time consuming and expensive process, leaving modern vellum to be made by machine with cellulose fibers.īoth translucent (see-through) and opaque (non see-through) papers are made with cellulose fibers. Historically, vellum was made by stretching calf skin over a wooden frame and processing it in preparation for writing. Short answer: Vellum is made of cellulose fibers (plants, trees). It’s unique, versatile and has endless uses in the stationery, paper-craft, packaging and design world. It comes in many colors, weights, brands and even textures. Whatever you call it, it all refers to smooth, delicate paper you can see through. Besides vellum, it may be referred to as tracing paper, see-through paper, transparent paper and translucent paper. We don’t guarantee that we will receive your returned item.First off, let’s cut out any confusion: This article refers to modern, plant-based vellum, a paper that goes by many names. If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. If you receive a refund, the cost of return shipping will be deducted from your refund.ĭepending on where you live, the time it may take for your exchanged product to reach you, may vary. In order for HWE Stationery to keep shipping prices low for our customers, shipping costs are non-refundable. To return your product, you should mail your product to: 20 Pinegrove Ave Fitchburg Massachusetts US 01420Ĭustomers are responsible for paying for shipping costs for a returned item. If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will apply the refund to the original credit card or method of payment. Once the returned item is received, a gift certificate will be emailed to you. If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. If you need to exchange it for the same item, send us an email at and send your item to: 20 Pinegrove Ave Fitchburg Massachusetts US 01420. We only replace items if they are defective or damaged. Only regular priced items may be refunded, unfortunately sale or clearance items cannot be refunded. If you’ve done all of this and you still have not received your refund yet, please contact us at and or Clearance items (if applicable) There is often some processing time before a refund is posted. Then contact your credit card company, it may take some time before your refund is officially posted. If you haven’t received a refund yet, first check your bank account again. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5 business days. We will also notify you of the approval or rejection of your refund. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. Therefore, refunds will not be provided in the following situations:Īny item not in its original condition, is damaged or missing parts for reasons not due to our errorĪny item that is returned more than 30 days after delivery There are certain situations where only partial refunds are granted (if applicable)īooks with obvious signs of use, and where the original packaging is not completely sealed.Īll items are inspected for quality prior to shipment. Please do not send your purchase back to the manufacturer. To complete your return, we require a receipt or proof of purchase. Some returns may be subject to a 15% restocking fee. It must also be in the original packaging. To be eligible for a refund, your item must be unused and in the same condition that you received it. Defective items may be exchanged for an equivalent item (some restrictions may apply). Returns will be refunded to the original credit or debit card. Purchases are eligible for return up to 30 days from date of delivery.
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